Frequently asked questions

We are regularly adding new courses or revising current courses to ensure they meet changing legal requirements and best practices for YMCAs.  We typically roll-out a new or revised course every quarter or trimester.

We would be happy to share with you ways you can develop your own custom courses, using the same authoring tools we use.  You can then use our learning management system (LMS) to deliver both our courses and the ones you create in-house specific to your organization.

Yes.  Not only can you distribute any document, but you can control who accesses which document and require that they “sign off” that they received the document and understand its contents. 

Yes, every course using quizzes, typically throughout the course, which must be completed and passed to obtain credit for the course.

Managers can access reports to any time to see who has and has not completed assigned courses.  You can also easily set the system to send out reports at whatever interval you wish (for example every Monday at 8 AM) to whoever you wish. Typically a YMCA with multiple branches will want each branch director to receive a report tracking training status for their own branch employees.  You could also, for example, have an aquatics director receive a report for all lifeguards at all branches.  We will work with you up front to set-up reports that make the most sense for your Y. 

Yes.  We have several options to automatically transfer employee info from your HR system to our LMS so that your HR person does not have to enter employee data into multiple systems.